Home

RCM Services

Contact Us

hello, we are  probe
Our personalized Revenue Cycle Management (RCM) services help keep independent medical practices independent

the challenge we address

The cost of collecting practice revenue has increased and needs improved RCM
From 2013 to 2023 cost of collecting
  • from payers up by 30%
  • from patients up by 50%
  • The principal reasons behind this are:
    Administrative complexity: The growing complexity of healthcare billing, coding, and reimbursement processes requires more staff, training, and technology
    Patient Payment Challenges: High-deductible health plans place increase patient burden and collection complexity
    Insurance Reimbursement Changes: adjusted reimbursement rates and policies result in lower payments to healthcare providers

    our offering - personalized and integrated RCM

    Order to Intake

    Scheduling

    Pre-Registration

    Clearance

    Financial Counseling

    Online / In-person Arrival

    Pre-Service Payments

    Care to Claim

    Level of Care

    Case Management

    Charge Optimization

    Coding

    Claim to Payment

    Billing

    Patients Payment

    Denials Management

    Customer Service

    it’s different at Probe

    RCM teams constructed with a blueprint

    100% of our employee have a college degree.

    6 weeks of immersion before any client work
    Average RCM experience of our resources is 5 years
    ZERO resource attrition over the last 6 years
    Cross-trained resources for emergency backup
    23% resource buffer for sudden needs
    Assigned account manager measured on client gain

    LEARN

    Lot of time spent upfront to understand client’s culture, vision and values. Team members are then aligned to that environment

    COLLABORATE

    Identify real time collaboration tools at the beginning of the engagement to reduce the barriers with remote teams

    RETAIN

    Recruit the right talent and retain them for long by providing an engaging, caring and fulfilling workplace

    DEMONSTRATE

    Measure teams to on clearly defined outcomes that are shared upfront.What is measured can be understood and improved

    Data security, a focus area

    Secure sandbox environment
    Standard image an all laptops
    Activity monitored & controlled
    Single sign-on access

    Developed for independent practices

    Our founder runs independent practices and therefore understands your journey

    A Probe account manager is measured on having educated the practices on challenges and changes

    30 min response time for any contact

    Complete patient history review at intake to guide the attending practitioner of areas of note

    Quarterly educational sessions by a certified coder

    our RCM services improve efficiency and enhance profitability

    0 %
    Reduction in costs
    0 %
    Increase in revenue

    in the first 18 months of taking over the practice operations

    our mission, method and goals

    Probe was created with the mission to help independent practices grow.
    Our method to achieve this is through the use of contemporary technology, a personalized focus on each customer and hiring the right people.
    Our goal is to let practices focus on what matters the most, patient care, while we help with everything else.

    client testimonials

    “Their RCM services brought me into the green”

    I wanted to take a moment to express my heartfelt appreciation for the exceptional service I received from [Your Company Name]. The team’s dedication to meeting my needs was truly outstanding. I couldn’t be happier with the results, and I highly recommend their services to anyone in need of [specific service or product]. Thank you, [Client’s Name].
    John Doe, Client A

    “Their RCM services brought me into the green”

    I wanted to take a moment to express my heartfelt appreciation for the exceptional service I received from [Your Company Name]. The team’s dedication to meeting my needs was truly outstanding. I couldn’t be happier with the results, and I highly recommend their services to anyone in need of [specific service or product]. Thank you, [Client’s Name].
    John Doe, Client A

    “Their RCM services brought me into the green”

    I wanted to take a moment to express my heartfelt appreciation for the exceptional service I received from [Your Company Name]. The team’s dedication to meeting my needs was truly outstanding. I couldn’t be happier with the results, and I highly recommend their services to anyone in need of [specific service or product]. Thank you, [Client’s Name].
    John Doe, Client A

    your skills , our expertise quality care in partnership

    connect with us

    our office

    7700 Cat Hollow Dr,

    Suite 104,

    Round Rock, TX78681

    Phone : 512-868-1762